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Store
Policy

Customer Care

The Wobblies is committed to providing exceptional customer care. Our goal is to ensure that every customer has a positive experience with our company, from the moment they first visit our website to long after they have made a purchase.

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We strive to:

  • Be responsive: We will respond to all customer inquiries promptly and professionally. Our goal is to respond to all emails within 24 hours

  • Be helpful: We will strive to understand our customers' needs and provide them with the information and assistance they need. We will go the extra mile to resolve any issues that our customers may have.

  • Be courteous: We will treat our customers with respect and courtesy at all times. We will value their feedback and use it to improve our services.

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Contact Information

If you have any questions or concerns, please do not hesitate to contact us.

 

Feedback

We appreciate your feedback. Please let us know how we can improve our customer care services.

Privacy & Safety

The Wobblies is committed to protecting your privacy and providing you with a safe and secure online experience. This Privacy and Care Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or make a purchase.

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Information We Collect

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We collect the following types of personal information from you:

  • Information you provide to us: This includes information you provide to us when you create an account, sign up for our newsletter, make a purchase, or contact us for customer support. This information may include your name, email address, phone number, shipping address, billing information, and product preferences.

  • Information we collect automatically: This includes information we automatically collect when you visit our website, such as your IP address, browser type, device type, operating system, referral URL, and browsing activity. We may also collect information about your use of our services, such as the products you view, the items you add to your cart, and the purchases you make.

 

How We Use Your Information

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We use your personal information to:

  • Provide you with our services: This includes processing your orders, providing you with customer support, and sending you marketing communications.

  • Improve our website and services: We use your information to analyze website traffic, identify user trends, and improve our website and services.

  • Protect our website and services: We use your information to protect our website and services from fraud and abuse.

 

Sharing Your Information

 

We may share your personal information with the following third-party service providers:

  • Payment processors: We share your payment information with payment processors to process your transactions.

  • Shipping companies: We share your shipping information with shipping companies to deliver your orders.

  • Marketing partners: We may share your information with marketing partners to send you marketing communications.

 

We will not share your personal information with any third parties that are not affiliated with The Wobblies unless we have your consent or as required by law.

Payment Methods

We accept all major credit cards and payments are securely processed via Stripe.

Payment Methods
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